Zype Status

All Systems Operational

API Operational

Management Portal Operational

Web Video Player Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 22, 2019

No incidents reported today.

Jul 21, 2019

Transcode Delays

Resolved - We resolved the issue causing the delay in processing transcodes. The issue was caused by a downstream provider update that caused incompatibility between our systems. We have resolved the incompatibility and all videos that were delayed in being transcoded are now completing.
Jul 21, 16:23 EDT

Identified - We’ve identified a delay in processing transcodes at this time. All videos that have been uploaded for transcoding are currently in the queue.
Jul 21, 12:18 EDT

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

Analytics Reports

Resolved - We have identified the root cause of this issue traced back to a database process which failed to execute for the date range previously stated. We have resolved the issue and the reports are now restored.
Jul 15, 16:28 EDT

Identified - We’re noticing data has not been properly uploaded to the analytics reports for the date range of 7/9 - 7/15. Our team is aware and actively working on restoring the data to display properly.
Jul 15, 11:27 EDT

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.