All Systems Operational
Admin Platform Operational
API Operational
Player Operational
VOD Transcoder Operational
Analytics (API & Dashboard) Operational
Playout Operational
Playout Analytics API Operational
Embeddable Widgets Operational
Webhook Service Operational
Consumer Login (OAuth) Operational
Third-Party Video Source Importer Operational
Live Encoder Manager Operational
Live Archiver Operational
RSS Feeds Operational
Upload API Operational
Ad Bridge Operational
Manifest Bridge Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Platform Maintenance 6/24 Jun 24, 09:00-11:00 EDT
Tomorrow, at 9:00 am Eastern, we will be deploying a backend update to player setting management. There is no downtime expected during this deployment.

Please reach out to support@zype.com if you have any questions.
Posted on Jun 23, 09:37 EDT
Past Incidents
Jun 24, 2021

No incidents reported today.

Jun 23, 2021
Platform Infrastructure Enhancement 6/23
Completed - The scheduled maintenance has been completed.
Jun 23, 14:04 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 13:30 EDT
Scheduled - Today, beginning at 1:30 PM Eastern, we will be performing infrastructure maintenance focused on platform-wide storage enhancements. Although no downtime is expected, when this update is deployed there may be an extremely brief period where a player request fails. If this does occur, it will succeed upon the next attempt.

Please reach out to support@zype.com with any questions.
Jun 23, 12:55 EDT
Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021
Platform Maintenance 6/16
Completed - The scheduled maintenance has been completed.
Jun 16, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 15:00 EDT
Scheduled - Today, at 3:00 pm Eastern, we will be deploying a preliminary update preparing for OTT player enhancements. There is no downtime expected during this deployment.

Please reach out to support@zype.com if you have any questions.
Jun 16, 13:13 EDT
Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021
Platform Maintenance: Subtitle Files
Completed - The scheduled maintenance has been completed.
Jun 10, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 10:00 EDT
Scheduled - Tomorrow morning, 6/10, beginning at 10am Eastern, we will be performing maintenance on our subtitle file management system.

During this period, uploading new subtitle files will be disabled. Once this maintenance is complete, you will be able to upload new subtitle files again. Subtitle files that are currently uploaded will still function as expected.

If you have any questions, please reach out to support@zype.com.
Jun 9, 16:32 EDT
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