All Systems Operational
Admin Platform Operational
API Operational
Player Operational
VOD Transcoder Operational
Analytics (API & Dashboard) Operational
Playout Operational
Playout Analytics API Operational
Embeddable Widgets Operational
Webhook Service Operational
Consumer Login (OAuth) Operational
Third-Party Video Source Importer Operational
Live Encoder Manager Operational
Live Archiver Operational
RSS Feeds Operational
Ad Bridge Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 4, 2020

No incidents reported today.

Jun 3, 2020
Completed - The scheduled maintenance has been completed.
Jun 3, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 12:00 EDT
Scheduled - This afternoon, we will be deploying performance enhancements to the list playlist videos API endpoint. There is no downtime expected during this deployment.
Jun 3, 10:05 EDT
Jun 2, 2020

No incidents reported.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020
Completed - The scheduled maintenance has been completed.
May 27, 12:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 10:30 EDT
Scheduled - Tomorrow morning, 5/27 at 10:30 AM EST, we will be deploying a fix to our ad system. This deployment fixes a CORS error displayed in the console when making requests. There is no downtime expected during this deployment.

Please reach out to support@zype.com if you have any questions.
May 26, 16:48 EDT
Completed - The scheduled maintenance has been completed.
May 27, 11:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 09:30 EDT
Scheduled - This morning, we are deploying an enhancement to our consumer login (OAuth) API endpoint. This enhancement is enabling phone numbers as a valid username field entry if using the custom SSO feature.
May 27, 09:22 EDT
May 26, 2020

No incidents reported.

May 25, 2020
Completed - The scheduled maintenance has been completed.
May 25, 12:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 12:28 EDT
Scheduled - This afternoon we are deploying an emergency database failover due to increased errors. During these failovers, you may see failed requests. These requests should be successful upon page refresh.
May 25, 12:27 EDT
May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020
Resolved - The queue backlog has cleared, and all transcode jobs are in progress. If you experience any issues with videos uploaded during this time, please reach out to support@zype.com and we will help get them processed.
May 21, 15:39 EDT
Identified - We're currently experiencing delayed transcode times. We have identified the root causes, and are implementing temporary updates to process these uploads and transcodes faster.
May 21, 12:42 EDT