All Systems Operational
Admin Platform Operational
API Operational
Player Operational
VOD Transcoder Operational
Content Delivery Operational
Analytics (API & Dashboard) Operational
Playout Operational
Playout Analytics API Operational
Embeddable Widgets Operational
Webhook Service Operational
Consumer Login (OAuth) Operational
Third-Party Video Source Importer Operational
Live Encoder Manager Operational
Live Archiver Operational
RSS Feeds Operational
Upload API Operational
Ad Bridge Operational
Manifest Bridge Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Platform Maintenance 8/3 Aug 3, 07:00-10:00 EDT
On Tuesday, 8/3, we will be deploying infrastructure upgrades beginning at 7:00 AM Eastern. Intermittently throughout the maintenance period, requests to the platform may temporarily fail. If a request does fail, refreshing and making a new request should result in a successful request, and failures should not be persistent.

Of course, please reach out to support@zype.com if you need additional support.
Posted on Jul 29, 10:59 EDT
Past Incidents
Jul 29, 2021

No incidents reported today.

Jul 28, 2021

No incidents reported.

Jul 27, 2021
Resolved - This incident has been resolved, as we've seen service fully restored to the cloud encoder manager.
Jul 27, 13:03 EDT
Monitoring - A fix has been implemented and we're monitoring the results. At this time, we're seeing that the ability to manage cloud encoders has been restored.
Jul 27, 12:58 EDT
Update - We are actively working on addressing the root cause of the issue.
Jul 27, 12:37 EDT
Update - We are continuing to work on a fix for the issue at this time.
Jul 27, 11:07 EDT
Identified - We've identified an issue prohibiting cloud encoders from starting and stopping. We are actively working on resolving the issue. This issue is not impacting live events that are currently live, as the current state of cloud encoders that are turned on is persisting.
Jul 27, 09:13 EDT
Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021
Completed - The scheduled maintenance has been completed.
Jul 19, 12:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 12:01 EDT
Scheduled - This afternoon, beginning at 12:00 PM Eastern, we will be completing general platform maintenance on our content delivery network. This is a continuation of the maintenance that occurred on 7/16, and there is no downtime expected during this maintenance period.
Jul 19, 11:52 EDT
Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021
Completed - The scheduled maintenance has been completed.
Jul 16, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 11:01 EDT
Scheduled - This morning, beginning at 11:00 AM Eastern, we will be completing general platform maintenance on our content delivery network. This is a continuation of the maintenance that occurred on 7/15, and there is no downtime expected during this maintenance period.
Jul 16, 10:32 EDT
Jul 15, 2021
Completed - The scheduled maintenance has been completed.
Jul 15, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 12:03 EDT
Scheduled - This afternoon, beginning at 12:00 PM Eastern, we will be completing general platform maintenance on our content delivery network. This is a continuation of the maintenance that occurred on 7/13, and there is no downtime expected during this maintenance period.
Jul 15, 11:33 EDT