Zype Status

All Systems Operational

API Operational

Management Portal Operational

Web Video Player Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 25, 2019

No incidents reported today.

May 24, 2019

Maintenance Window 5/24

Completed - The scheduled maintenance has been completed.
May 24, 11:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 10:00 EDT

Scheduled - This morning we will be completing a minor infrastructure update to enhance data storage. There is no impact expected while this update is made. Please reach out to support@zype.com if you have any questions.
May 24, 09:43 EDT

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

Loading Stream Hour Reports

Resolved - We have resolved the issue causing stream hour reports not to load. No data was lost during this time, and the reports are being restored.
May 16, 11:27 EDT

Investigating - We're currently investigating an issue with the analytics API causing stream hour reports not to load.
May 16, 10:37 EDT

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

Encoder Connection Error

Resolved - We have been monitoring the status of a downstream provider’s issue and it has been resolved. In testing, we confirmed functionality has been returned to cloud encoders. You can now turn on and use the original RTMP url that displays on the live broadcast page. If you do run into an issue please reach out to support@zype.com.
May 11, 08:13 EDT

Identified - We've identified a downstream provider issue causing with connecting to certain cloud encoders. Please email support@zype.com if you do have an issue connecting, and we can provide you with a temporary RTMP URL that will allow you to successfully connect.
May 10, 15:17 EDT