A fix has been implemented and our team has seen errors steadily decline and the service is stabilizing as expected. We're continuing to monitor the results.
Posted Apr 02, 2022 - 22:24 EDT
Update
The root cause has been identified and our team is actively working on implementing a solution. While the playout service is experiencing elevated errors, not all requests are impacted.
Posted Apr 02, 2022 - 22:03 EDT
Identified
We've identified an issue causing intermittent errors with the playout service. Our team is actively investigating this issue.