Live Encoder Launching

Incident Report for Zype

Resolved

The issues with launching live encoders have been resolved. We continue to monitor to ensure the service is operating normally.
Posted Oct 20, 2025 - 19:11 EDT

Monitoring

The Live Encoder Manager is recovering. We are continuing to monitor to ensure all functionality is fully restored.
Posted Oct 20, 2025 - 15:13 EDT

Identified

Live Encoder Launching: We are experiencing intermittent issues launching new live encoders due to an issue with an upstream cloud provider platform. The problem has been identified, and our team is actively working to restore normal operations.
Posted Oct 20, 2025 - 10:26 EDT
This incident affected: Live Encoder Manager.