This incident has been resolved and the transcoding queue is back to normal and processing as expected.
Posted Jul 02, 2020 - 13:50 EDT
Monitoring
A fix has been implemented and we are monitoring the results. Transcodes are processing as expected again.
Posted Jul 02, 2020 - 13:32 EDT
Identified
We identified an issue causing a delay in transcoding. Transcodes are processing, but currently at a slower rate than usual. Our team is working on remediating the issue.