This incident has been resolved, as we've seen service fully restored to the cloud encoder manager.

A fix has been implemented and we're monitoring the results. At this time, we're seeing that the ability to manage cloud encoders has been restored.

We are actively working on addressing the root cause of the issue.

We are continuing to work on a fix for the issue at this time.

We've identified an issue prohibiting cloud encoders from starting and stopping. We are actively working on resolving the issue. This issue is not impacting live events that are currently live, as the current state of cloud encoders that are turned on is persisting.