Elevated Response Times

Incident Report for Zype

Resolved

The issue has been resolved and response times are fully restored.

Posted Aug 04, 2021 - 20:59 EDT

Update

We are seeing the platform continue to stabilize. At this time, we are seeing response times returned to normal.

Posted Aug 04, 2021 - 20:27 EDT

Update

We are continuing to monitor for any further issues.

Posted Aug 04, 2021 - 19:51 EDT

Monitoring

The fix has been implemented and we are seeing response times restored to normal. We are continuing to monitor the results.

Posted Aug 04, 2021 - 19:21 EDT

Update

We are continuing to work on a fix for the issue.

Posted Aug 04, 2021 - 19:10 EDT

Identified

The issue has been identified and we are working on a fix.

Posted Aug 04, 2021 - 18:38 EDT

Investigating

We're currently investigating an issue causing elevated response times on the login and player systems.

Posted Aug 04, 2021 - 18:15 EDT

This incident affected: Player and Consumer Login (OAuth).